Terms and Conditions of Trade

Worx Plus Pty Ltd (ABN 36 664 352 229) trading as WORX+ | Version 2026.1

1. Definitions

WORX+ means Worx Plus Pty Ltd (ABN 36 664 352 229) trading as WORX+, its successors and assigns.

Customer means the person or entity to whom WORX+ supplies Goods and, where there is more than one, each of them jointly and severally.

Goods means all products, materials and services supplied by WORX+.

Guarantor means each person who signs the Directors’ Guarantee and Indemnity.

Terms means these Terms and Conditions of Trade, as amended from time to time.

2. Acceptance

These Terms apply to every supply of Goods by WORX+ to the Customer and prevail over any terms in the Customer’s order or other documents. Placing an order or accepting delivery of Goods constitutes acceptance of these Terms. These Terms replace any earlier trading terms between the parties.

3. Payment Terms

Unless otherwise agreed in writing, payment is due strictly 30 days from the end of the month in which the invoice is issued. If payment is not received within 45 days from the end of the month, the account will be placed on credit hold until payment in full is received. Credit holds form part of the Customer’s trading history and may result in credit terms being revoked.

4. Credit Limit

Any credit limit, including any increase, is granted at the sole discretion of WORX+. WORX+ may review, increase, reduce, suspend or withdraw the credit limit or credit facility at any time without notice. The Customer must not exceed the approved credit limit without prior written approval. Granting credit does not oblige WORX+ to continue supplying Goods on credit.

5. Pricing and GST

Prices are those applicable at the date of supply unless otherwise agreed in writing, and may change without notice. GST and any other applicable taxes will be added where applicable.

6. Default

If any amount is overdue, WORX+ may, without limiting its other rights:

  • suspend further deliveries or cancel outstanding orders;
  • require payment before any further supply; and
  • declare all monies owing immediately due and payable.

Interest may be charged on overdue amounts at up to 12% per annum, calculated daily. The Customer must pay all costs and expenses incurred by WORX+ in recovering overdue amounts, including debt collection agency fees and commissions, legal costs and court costs on a full indemnity basis, which may be added to the account balance.

7. Retention of Title

Ownership of all Goods remains with WORX+ until all monies owing by the Customer on any account have been paid in full. Until then, the Customer:

  • holds the Goods as bailee for WORX+;
  • must store the Goods separately and keep them identifiable; and
  • must not create any security interest over the Goods.

The Customer irrevocably authorises WORX+ to enter any premises where the Goods are kept to recover unpaid Goods, where permitted by law.

8. Personal Property Securities

The Customer acknowledges that these Terms constitute a security agreement under the Personal Property Securities Act 2009 (Cth) (PPSA) and that WORX+ may register a security interest in the Goods and their proceeds on the Personal Property Securities Register. To the extent permitted by law, the Customer waives its right to receive a verification statement and agrees that sections 95, 118, 121(4), 130, 132(4) and 135 of the PPSA do not apply. The Customer must sign any documents reasonably required to perfect that security interest.

9. Risk

Risk in the Goods passes to the Customer immediately on dispatch from any WORX+ warehouse.

10. Inspection and Claims

The Customer must inspect all Goods on delivery. Claims for shortages, damage or incorrect supply must be made in writing within seven (7) days of delivery, failing which the Goods are deemed accepted.

11. Returns

Returns are accepted only with the prior approval of WORX+ and must be requested within fourteen (14) days of delivery. Goods must be unused and in their original condition and packaging. Special order items cannot be returned. Approved returns may incur a restocking fee.

12. Credit Information and Privacy

The Customer authorises WORX+, in accordance with the Privacy Act 1988 (Cth), to:

  • obtain consumer and commercial credit information from credit reporting bodies;
  • contact any trade references provided by the Customer;
  • exchange information with other credit providers and credit reporting bodies; and
  • use that information to assess, review and manage the account and to collect overdue amounts.

13. Credit Review and Changes

WORX+ may review the Customer’s credit facility at any time, and the Customer must provide updated financial information on request. Failure to do so may result in suspension or withdrawal of credit. The Customer must notify WORX+ in writing within seven (7) days of any change to its name, ownership, structure, directors, partners or address.

14. Directors’ Guarantee

Where the Customer is a company or trust, credit is granted on condition that each director (or trustee director) signs the Directors’ Guarantee and Indemnity in the WORX+ credit application.

15. Limitation of Liability

Nothing in these Terms excludes any right or guarantee under the Australian Consumer Law that cannot be excluded. To the extent permitted by law, the liability of WORX+ is limited, at its option, to replacing or repairing the Goods or refunding the purchase price, and WORX+ is not liable for any indirect, consequential or economic loss.

16. Force Majeure

WORX+ is not liable for any delay or failure to perform caused by events beyond its reasonable control.

17. Governing Law

These Terms are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria.